Terms of ServicE

Last updated: March, 2026

These Terms of Service (“Terms”) govern your use of the coaching and training services provided by Ryan Woolley, trading as Innate Running (“Innate Running,” “we,” “our,” or “us”). By booking, purchasing, or using our services, you agree to these Terms.

Services

Innate Running provides the following services:

Individual Coaching – $200 per month (subscription)

  • Free initial 30-minute consultation call to discuss program needs and goals

  • Training program development and communication through Final Surge platform

  • Unlimited program changes per month

  • Guidance on race day strategy, including pacing and nutrition

  • Monthly 1:1 video in-person meetings

In-person Strength Training - $120

  • 60 - 90 minutes in length

  • Located at Alpine Fitness Gym in Leavenworth, Washington ‍

  • Includes a PDF program detailing all exercises covered during the session.

Bookings and PaymenT

  • Services are booked through our website and paid securely via Stripe.

  • Subscription fees are billed monthly in advance and renew automatically unless cancelled.

  • One-off services must be paid in full at the time of booking.

  • By purchasing a subscription, you authorise recurring payments until you cancel.

Cancellation and Refunds

  • Subscriptions can be cancelled at any time. Coaching access (via Final Surge) will be removed immediately upon cancellation.

  • Partial refunds will be provided on a pro rata basis for unused coaching time in the current billing cycle.

  • Clients who cancel a strength training session with less than 24 hours’ notice will be refunded 50% of the initial fee.

Client Responsibilities

  • You confirm that you are healthy and physically able to participate in training activities.

  • You agree to seek medical advice before beginning any new exercise programme if you have pre-existing conditions, injuries, or health concerns.

  • You are responsible for following the training plan safely and informing your coach of any injuries or changes to your health status

Coach’s Responsibilities and Disclaimer

  • Innate Running will provide coaching services with care and professionalism.

  • We do not guarantee specific outcomes such as race times, performance improvements, or injury prevention.

  • Participation in physical training carries inherent risks. To the fullest extent permitted by law, Innate Running is not liable for any injury, loss, or damages arising from your participation in our Services.

Intellectual Property

All training plans, materials, and resources provided by Innate Running are for your personal use only and remain the intellectual property of Innate Running. You may not copy, distribute, or share them without prior written permission.

Data collected

We may collect the following personal information:

  • Name, phone number, email address, physical address

  • Training and racing history

  • Injury history and medical history

  • Payment information (collected and processed securely through Stripe, subject to the Stripe Services Agreement)

Purpose of collection

We collect this data for billing and for the purpose of delivering coaching services according to your needs and abilities.

Data storage and security

  • Training data is stored in Final Surge (see Final Surge Privacy Policy and Terms of Use).

  • Data is also stored in OneDrive, secured by two-factor authentication.

  • Access is restricted to Innate Running only.

Data retention

Personal data is kept for 24 months after the end of the coaching relationship, after which it will be securely disposed of.

Client rights

  • You have the right to request access to your personal data, and to request corrections if the information is inaccurate.

  • You may also request deletion of your data

Third-party processors

Stripe, Final Surge, and Microsoft (OneDrive) act as third-party data processors. We encourage you to review their privacy policies for further information.

Contact

If you have questions about how your data is handled, please contact:

Email: ryan@innaterunning.com

Phone: +1 509-307-1554

Termination of Services

Innate Running may terminate services at any time if you breach these Terms or engage in behaviour that compromises the safety, integrity, or effectiveness of the coaching relationship.

Changes to Terms

Innate Running reserves the right to modify these Terms at any time. Changes will be communicated to clients via email within 48 hours of being published. Continued use of the Services after changes take effect constitutes acceptance of the new Terms.